PNC Broadway in Pittsburgh Automatic Renewal Frequently Asked Questions
Take the worry out of renewing from season to season. All subscribers will be automatically renewed each year beginning with the 2024-2025 season. You’ll have peace of mind knowing your seats will remain secure year after year. If you’re not interested in the season once announced, you’ll be able to cancel easily if you contact us within 30 days after the season announcement. Just another way we are ensuring you never miss a moment of the best of Broadway!
How does Automatic Renewal work?
- All subscribers will be automatically renewed this season and beyond risk free. A valid email address and credit card are required. You can cancel within 30 days following the season annoucement date to receive a full refund. If you want to avoid charges for a season subscription you must cancel your automatic renewal before the payment date provided in your announcement email.
When and how will I be charged?
- Your same payment plan and credit card on file will be used to renew your season tickets year after year. Payment will be processed on the date noted in your season announcement email.
Will I be notified before my payment method is charged?
- Yes. You will receive an e-mail on the day we announce our season with the full season lineup, your payment plan and the credit card we have on file for your renewal. It is important to keep your contact information up-to-date within your account. Please log in to your account to verify or give us a call at 412-456-1390 (M-F, 10am-5pm ).
If I choose to pay installments with the payment plan, is there an additional fee?
- No. There is no additional fee for using the Easy Pay payment plan.
If I do not like the new season, can I cancel my subscription?
- Yes. After learning the next season lineup, you can cancel your renewal if you contact us within 30 days after the season announcement date. If we’ve already charged your card, we will issue a full refund.
If I want to change my credit card or payment plan, can I?
- Yes. Just call us at 412-456-1390 to make changes to your credit card on file or preferred payment plan prior to the payment date communicated to you at season announcement.
Will I receive information about the season when it launches?
- Yes. Before we announce the season, you will receive an e-mail alert with the date of the announcement and date your payment will be processed. You will receive an e-mail on the day we announce our season with the full season lineup, your payment plan and the credit card we have on file for your renewal. If, after seeing the lineup, you don’t want to renew for any reason, you can contact us within 30 days after the season announcement date to cancel your renewal. If we’ve already charged your card, we will issue a full refund.
For additional questions, please call 412-456-1390 or Contact Us.