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The Pittsburgh Cultural Trust is a not-for-profit arts organization committed to presenting a wide range of quality performing and visual arts, providing comprehensive educational experiences, and stewardship of Pittsburgh's Cultural District as a national model of revitalizations through the arts.

Those interested in applying for open positions, please submit a resume along with a cover letter detailing your qualifications to the following address:

Pittsburgh Cultural Trust
Attn: Human Resources
803 Liberty Avenue
Pittsburgh, PA 15222

E-mail: employment@trustarts.org
Fax: 412-456-5945

If determined that your qualifications are among the best suited for the opening, you will be contacted. No telephone calls, please. Please indicate the position for which you are applying in your cover letter. The Trust does not offer tenured or guaranteed employment. Either the Trust or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This is a full-time, on-site position offering an excellent benefits package. The Pittsburgh Cultural Trust values a diverse workplace is an equal opportunity employer.

Employment Opportunities

Donor Concierge Specialist – We are looking for an exceptional customer service professional to provide enhanced and specialized services to donors at the Pittsburgh Cultural Trust’s highest giving levels. The Pittsburgh Cultural Trust is an arts presenter, facilities operator, and economic development organization located in downtown Pittsburgh. With an annual budget of $70 million, the Trust manages more than 10 performance/exhibition venues, facilitates over 2,000 performances annually, and partners with other arts organizations to encourage more people to live, work, and play in the Cultural District.

The Donor Concierge Specialist is a significant touchpoint for the Trust’s individual donors, promoting individual member benefits, expediting donor access to Trust shows and events, and cultivating ongoing donor support. The Specialist will be expected to build relationships with donors through personalized services that enhance the patron experience for all Trust shows and events. This position works closely with the Trust’s team of fundraising professionals to ensure donor retention, stewardship, and satisfaction.

Essential Functions:

  • Coordinate all aspects of donor service requests and expeditiously fulfill those requests via telephone or email, including administration of concierge ticketing for Trust and non-Trust performances, subscription requests for new and upgraded seats, concierge restaurant program, complimentary reserved parking program, and ticket donation.
  • Enhance donors’ customer service experiences prior to/during/after performances and assist with benefit fulfillment.
  • Host and entertain donors in the Circles Lounge for select performances.
  • Reconcile charges from the Circles Lounges and monthly donation auto-billing to ensure accurate accounting of donor charges.
  • Update the CRM database with donor information obtained during concierge service interactions.
  • Create and distribute Concierge Ticket Buying reports in advance of performances for assessment by the internal Development team and Trust management.

Education, Experience and Skills:

  • Bachelor’s degree in communications, writing, or related field is required.
  • Experience in development, donor relations and/or customer service required. Familiarity with arts organizations preferred.
  • Outstanding customer service orientation and familiarity with a fundraising database required.
  • Strong emotional intelligence with the ability to connect with donors on a personal level and build ongoing relationships.
  • Candidate must be a team player, detail-oriented, self-motivated, and possess strong writing and project coordination skills.
  • Ability to travel locally and attend events with evening or weekend hours as needed.

Qualified applicants should send a current resume with cover letter and salary requirements to: Rachel Dingfelder, Senior Manager of Individual Giving, The Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh, PA 15222 OR email: dingfelder@trustarts.org. No telephone calls please.

Assistant Manager of Institutional Giving - We are looking for an experienced development professional with a track record of success in individual or institutional giving efforts to provide strategic support to the Pittsburgh Cultural Trust’s Institutional Giving initiatives. The Assistant Manager of Institutional Giving will join a team of fundraising professionals to set annual goals in all areas and develop institutional fundraising strategies that will result in increases in both revenue and sponsorship base.

Essential Functions:

  • Manage onsite sponsors at large events/festivals, particularly the Three Rivers Arts Festival.
  • Conduct weekly meetings with festival teams and conduct outreach to past, current, and potential sponsors.
  • Act as a liaison between sponsors and the Trust for benefits fulfillment, concierge services, event information, and new Trust developments.
  • Conduct research and gather information necessary for corporate sponsorships and participate in strategizing sponsor outreach.
  • Assist the Manager of Foundation and Government Giving with data collection and reporting requirements.
  • Create, inspire, and maintain sponsor loyalty and enthusiasm through stewardship, communication, and activities designed to express recognition, appreciation, and impact of their gifts.

Education, Experience and Skills:

  • Bachelor’s degree in English, communications, humanities, journalism, or related field required.
  • Minimum 3-5 years’ development experience required (could be institutional or individual).
  • Prior process management, customer service, event planning, and sales/marketing experience preferred. Experience with moves management and classification/stewardship of prospects recommended.
  • Strong working knowledge of Microsoft Office suite required. Familiarity with and comfort working in a fundraising database (Tessitura or Raiser’s Edge preferred) or ability to learn database required.
  • Candidate must be a team player, detail-oriented, self-motivated, and possess strong writing and project coordination skills.
  • Must be comfortable dealing directly with sponsors and able to work in a fast-paced environment, managing multiple projects/priorities at one time.
  • Ability to travel locally and attend events with evening or weekend hours as needed.

Qualified applicants should send a current resume with cover letter and salary requirements to: Payroll Manager, 803 Liberty Avenue, Pittsburgh PA 15222 OR culleiton@trustarts.org. No phone calls, please.

Stage Technician – This is a full-time position performing skilled work at the journeyman level in the installation, maintenance, repair, and operation of sound and lighting systems, complex stage machinery, and other related technical equipment. This individual will be responsible for consulting with performers and production staff on stage equipment issues to identify problems and make necessary modifications to achieve desired results. The Stage Technician must be available to work a flexible schedule, often working long hours to accommodate the requirements of a performance.

The ideal candidate will possess thorough knowledge of the principles of sound transmission and amplification, stage lighting, and stage machinery. Experience in the maintenance and operation of professional quality stage equipment for major theatrical productions in a large entertainment venue is required. Candidate should also have the ability to work from drawings, specifications, and oral requests to implement necessary modifications. Please send cover letter and resume to: Payroll Manager, The Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222. No phone calls, please.

Part Time Customer Service Representative – Part-time customer service representatives needed downtown in the heart of the Cultural District for the Pittsburgh Cultural Trust's ticketing phone room. Must have a flexible schedule and be able to work day, evening and weekend hours. Individual will be responsible for processing telephone ticket orders, answering customer inquiries and assisting with customer problems. Good communication skills, a friendly demeanor and a flexible schedule are required. The position is part-time with a salary of $10/hour. Please submit resume and cover letter to: Benedum Center, Attn: Eric Thomas, 719 Liberty Avenue, Pittsburgh, PA 15222 or through email at thomas@trustarts.org. No phone calls please.

Part-Time Ticketseller – The Box Office at Theater Square is seeking part-time ticketsellers: Must be able to work night and weekends and holidays; this is a union position. Starting wage is $14/hr. Responsibilities include, but are not limited to: processing ticket sales, exchanges, subscriptions, and donations in person and by phone; performing job functions in an office setting and at the box office windows during performances; providing excellent customer service to patrons, members, and donors of the Cultural Trust; maintaining knowledge of performances throughout the district; and evening, weekend, and holiday availability is a must. Qualified applicants should: be able to work independently as well as part of a team; enjoy fast-paced environments and maintain a positive attitude and focus in high-pressure situations; be proficient with computers, including Microsoft Office, Excel, and database experience - familiarity with Tessitura a plus; and cash handling experience. Please send a resume and cover letter along with your availability to tsmith@trustarts.org or The Box Office at Theater Square, 665 Penn Ave, Pittsburgh, PA 15222. No phone calls, please.


The Trust offers a range of internship opportunities. Visit our internship program page for more information.


The Trust's broad mission offers a number of opportunities to engage with the organization and the community. Visit our volunteer page for more information.