Employment

Jazz Player in Katz Plaza

The Pittsburgh Cultural Trust is a not-for-profit arts organization committed to presenting a wide range of quality performing and visual arts, providing comprehensive educational experiences, and stewardship of Pittsburgh's Cultural District as a national model of revitalizations through the arts.

Those interested in applying for open positions, please submit a resume along with a cover letter detailing your qualifications to the following address:

Pittsburgh Cultural Trust
Attn: Human Resources
803 Liberty Avenue
Pittsburgh, PA 15222

E-mail: employment@trustarts.org
Fax: 412-456-5945

If determined that your qualifications are among the best suited for the opening, you will be contacted. No telephone calls, please. Please indicate the position for which you are applying in your cover letter. The Trust does not offer tenured or guaranteed employment. Either the Trust or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This is a full-time, on-site position offering an excellent benefits package. The Pittsburgh Cultural Trust values a diverse workplace is an equal opportunity employer.

Employment Opportunities

Major Gifts Officer – Full time salaried position responsible for planning and implementing a program to meet the overall individual major gift fundraising goals of the Trust. Responsibilities include direct solicitation of annual, capital, special project, and endowment gifts of $10,000 and higher, managing a portfolio of major gift prospects, creating or enhancing relationships with current and prospective donors as well as supporting planned giving efforts. A Bachelor’s degree plus a minimum of five years development experience is required. Prior experience with major gift program management and securing five figure gifts a plus. Must be knowledgeable in fundraising software and Microsoft Office, detail-oriented and self-motivated. Please forward resume to MaryAnne Culleiton, Payroll & Benefits Manager, culleiton@trustarts.org. No phone calls, please.

Senior Manager of Individual Giving – Full time salaried position responsible for providing primary oversight and strategic management for the Pittsburgh Cultural Trust’s Individual Giving annual campaign including working with team to set annual goals in all areas and developing individual fundraising strategies that will result in increases in both revenue and donor base. Responsibilities include direct solicitation of Circles level gifts of $1,000 - $9,999, managing a portfolio of donors, and creating or enhancing relationships with current and prospective donors. Candidate will ideally have had at least five years of prior, successful experience in managing and growing an annual giving program with experience in securing gifts of $1,000+. Supervisory experience preferred. Thorough knowledge of fund-raising techniques is required, as is knowledge of fundraising software. Candidate must be a team player, detail-oriented, self-motivated and possess strong writing and project coordination skills. Bachelor degree required, Master’s degree preferred. Please forward resume to MaryAnne Culleiton, Payroll & Benefits Manager, culleiton@trustarts.org. No phone calls, please.

Development Systems Assistant – Entry level, full time salaried position to support the Pittsburgh Cultural Trust’s fundraising department. Responsibilities include data processing related to contributions, coordinating mail merges, recording donor information, and writing clear and concise donor profiles. Other duties include general office tasks, such as copying, scanning, filing, and note taking. Associates degree, bachelor’s degree, or equivalent experience required. Applicants should have excellent written and oral communication skills, as well as intermediate level knowledge in data entry, word processing, spreadsheets, and web searches. Please forward resume to MaryAnne Culleiton, Payroll & Benefits Manager, culleiton@trustarts.org. No phone calls, please.

Part Time Customer Service Representative – Part-time customer service representatives needed downtown in the heart of the Cultural District for the Pittsburgh Cultural Trust's ticketing phone room. Must have a flexible schedule and be able to work day, evening and weekend hours. Individual will be responsible for processing telephone ticket orders, answering customer inquiries and assisting with customer problems. Good communication skills, a friendly demeanor and a flexible schedule are required. The position is part-time with a salary of $10/hour. Please submit resume and cover letter to: Benedum Center, Attn: Eric Thomas, 719 Liberty Avenue, Pittsburgh, PA 15222 or through email at thomas@trustarts.org. No phone calls please.

Part-Time Ticketseller – The Box Office at Theater Square is seeking part-time ticketsellers: Must be able to work night and weekends and holidays; this is a union position. Starting wage is $14/hr. Responsibilities include, but are not limited to: processing ticket sales, exchanges, subscriptions, and donations in person and by phone; performing job functions in an office setting and at the box office windows during performances; providing excellent customer service to patrons, members, and donors of the Cultural Trust; maintaining knowledge of performances throughout the district; and evening, weekend, and holiday availability is a must. Qualified applicants should: be able to work independently as well as part of a team; enjoy fast-paced environments and maintain a positive attitude and focus in high-pressure situations; be proficient with computers, including Microsoft Office, Excel, and database experience - familiarity with Tessitura a plus; and cash handling experience. Please send a resume and cover letter along with your availability to tsmith@trustarts.org or The Box Office at Theater Square, 665 Penn Ave, Pittsburgh, PA 15222. No phone calls, please.

Director of Volunteer Services and Front of House Experience – full time salary; This position is responsible for the strategy, vision, direction and overall success of the Volunteer Program of the Pittsburgh Cultural Trust. The Director is responsible for recruitment, engagement, orientation, and development of the volunteer corps and Front of House (“FOH”) leadership team of the Trust to ensure optimal staffing and performance in all areas for an outstanding experience for all Trust guests. This is a full-time position with working hours that will include evenings and weekends as determined by the needs of the Trust. The Director supports and helps to create a professional, first class, warm and welcoming atmosphere for all guests entering a Trust owned/operated venue or Trust event. Main job responsibilities include; collaborating with the Trust Chief Security Officer, Volunteer Coordinators, and other key internal stakeholders in the ongoing development of the Volunteer Program priorities, direction, and overall program strategy in support of the mission of the Trust. This collaboration will include: Identifying, developing and implementing strategies for the recruitment of new, diverse and qualified volunteers from both the public and corporate sectors. As well as Conceptualizing, organizing and executing volunteer introduction, orientation, and training sessions. The Director will be required to maintain a high level of communication with all volunteers in support of all program requirements and conveying a sense of value and respect. This position supervises a full-time Manager of Volunteer Services & Front of House Guest Experience along with a staff of part-time House Managers, Floor Managers, Doormen and Front of House Ambassadors. In addition, the Director is responsible for an extensive volunteer workforce necessary to conduct shows and events across Trust venues. Send resume with cover letter to: Kevin C. Wilkes, Chief Security Officer-Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR wilkes@trustarts.org. No phone calls, please.

House Manager (Part-Time)– The House Manager works in coordination with the Director and Manager of Volunteer Services & Front of House Guest Experience to coordinate all front of house (“FOH”) activities at the Pittsburgh Cultural Trust’s events and venues during Trust performances. This is a part-time position with working hours that will include evenings and weekends as determined by the needs of the Trust. The House Manager will be present during events (performances) and act as the primary on-site supervisor for all regular and volunteer staff members working at a performance. This position requires working cooperatively with individual theater management staff members to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events. The House Manager is responsible for the leadership and coordination of a wide array of functions related to the Trust’s FOH personnel and corps of volunteer staff members. The main responsibilities consist of: conducting meetings prior to all performances to further the volunteers’ knowledge and to apprise ushers of all pertinent show-related information and theater policy, coordinate ushers to prepare programs and inserts, monitor volunteer performance and enforce policies and procedures as outlined in the Usher’s Manual. These persons are also required to consult with resident company and visiting stage or production managers to determine accurate running times, intermissions, opening of the house to patrons, and all front of house needs required by backstage personnel and coordinate activities with venue food and beverage managers and their staff members as well as with other development or production related personnel. Send resume with cover letter to: Kevin C. Wilkes, Chief Security Officer-Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR wilkes@trustarts.org. No phone calls, please.

Floor Manager (Part-Time) – The Floor Manager will supervise and oversee volunteer ushers during performances at various Trust venues. The Floor Manager will be scheduled by the Manager of Volunteer Services & Front of House Guest Experience and will be required to work at least five or six hours per event. The Floor Manager works cooperatively with the individual theater management staffs and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events. This part-time position will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will require evening and weekend work for events scheduled at Trust facilities. Floor Managers coordinate all ushers in their assigned area of supervision and monitor volunteer performance. Additionally these persons must understand and educate volunteers on emergency procedures at each venue as well as manage patron issues with ticketing, seating and house policies with discretion and professionalism and understand when to escalate issues to the House Manager, Manager of Volunteer Services & Front of House Guest Experience, or Director of Volunteer Services & Front of House Guest Experience. Send resume with cover letter to: Kevin C. Wilkes, Chief Security Officer-Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR wilkes@trustarts.org. No phone calls, please.

Front of House Ambassador (Part-Time)– Front of House Ambassadors assist patrons with traffic flow, seating, and distribution of program materials at performances scheduled at various Trust facilities. Front of House Ambassadors are scheduled by the Manager of Volunteer Services & Front of House Guest Experience and will be required to work at least six hours per event. The Ambassador works cooperatively with House Managers, Floor Managers, Doorpersons, and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events. This part-time position will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will require evening and weekend work for events scheduled at Trust facilities. Must possess excellent communication skills and outstanding customer service instincts. Creativity and sensitivity to engage in effective problem solving in a fluid and fast-paced environment. Candidates must be able to handle patron issues with ticketing, seating, and house policies with discretion and professionalism and report them to the House Manager, Manager of Volunteer Services & Front of House Guest Experience, or Director of Volunteer Services & Front of House Guest Experience and effectively manage and facilitate the flow of guest traffic into venues and or other performance events. Send resume with cover letter to: Kevin C. Wilkes, Chief Security Officer-Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR wilkes@trustarts.org. No phone calls, please.

Doorperson (Part-Time) – The Doorperson assists patrons and helps to secure facilities at performances scheduled at various Trust facilities. The Doorperson will be scheduled by the Manager of Volunteer Services & Front of House Guest Experience and will be required to work at least five or six hours per event. The Doorperson works cooperatively with individual theater management staffs and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events. This part-time position will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will require evening and weekend work for events scheduled at Trust facilities. Main job responsibilities include distributing to designated areas throughout the theater all programs, inserts, and other materials needed for each performance, coordinate with security and other theater personnel regarding the final security check of the front of house and ensure a working knowledge of all emergency procedures at the venue, assisting arriving patrons and be present at the end of the performance to assist with patron exiting, including turning out the lights and securing the theater, providing assistance to wheelchair-bound and other physically-challenged patrons in accordance with theater policy, and assisting with crowd control. Send resume with cover letter to: Kevin C. Wilkes, Chief Security Officer-Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR wilkes@trustarts.org. No phone calls, please.


Internships

The Trust offers a range of internship opportunities. Visit our internship program page for more information.


Volunteer

The Trust's broad mission offers a number of opportunities to engage with the organization and the community. Visit our volunteer page for more information.