Employment

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The Pittsburgh Cultural Trust is a not-for-profit arts organization committed to presenting a wide range of quality performing and visual arts, providing comprehensive educational experiences, and stewardship of Pittsburgh's Cultural District as a national model of revitalizations through the arts.

Those interested in applying for open positions, please submit a resume along with a cover letter detailing your qualifications to the following address:

Pittsburgh Cultural Trust
Attn: Human Resources
803 Liberty Avenue
Pittsburgh, PA 15222

E-mail: employment@trustarts.org
Fax: 412-456-5945

If determined that your qualifications are among the best suited for the opening, you will be contacted. No telephone calls, please. Please indicate the position for which you are applying in your cover letter. The Trust does not offer tenured or guaranteed employment. Either the Trust or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This is a full-time, on-site position offering an excellent benefits package. The Pittsburgh Cultural Trust values a diverse workplace is an equal opportunity employer.

Employment Opportunities

Event Operations Coordinator - We are looking for an outstanding customer service professional to serve as a primary point of contact between The Pittsburgh Cultural Trust and promoters and presenters of the various events produced by the Trust. The Pittsburgh Cultural Trust is an arts presenter, facilities operator and economic development organization located in downtown Pittsburgh. With an annual budget of $70 million, the Trust manages more than 10 performance/exhibition venues, facilitates over 2,000 performances annually, and partners with other arts organizations to encourage more people to live, work, and play in the Cultural District.

The Event Operations Coordinator will join a team of Guest Services professionals responsible for event creation and maintenance, show settlements, and inventory management. This position provides daily support to several Guest Services functions including daily report distribution, dissemination of event information to key Trust departments, and financial reconciliation for Trust shows and events. The Coordinator must be available to work a flexible schedule that will include some evenings and weekends as dictated by the needs of the Trust.

Essential Functions:

  • Works with promoters and producers on all aspects of building back end support for an event, including pricing, zoning of the house, determining holds, and building webpages.
  • Serves as the main Trust liaison for the promoter through show settlement.
  • Strategizes with Marketing personnel to design and implement marketing efforts for shows/events.
  • Coordinates with the information technology department to implement new ticketing software – testing the software and training other staff members in the Call Center and Box Office regarding its use.
  • Serves as the primary back up for show settlements.

Education, Experience and Skills:

  • Bachelor’s degree in communications, journalism, writing or related field required.
  • Minimum 3 years’ experience in box office customer service or similar environment required.
  • Prior experience working with and training box office employees required -- experience with Tessitura or another ticketing system is highly preferred, including experience troubleshooting within a ticketing system.
  • Ability to multi-task and manage multiple priorities is essential, including excellent time management and organizational skills.
  • Must be able to work with and adjust to multiple presenters and promoters having a wide range of personalities and levels of sophistication.
  • Outstanding teamwork and collaboration skills are essential.
  • Strong working knowledge of Microsoft Office suite required.

Qualified applicants should send a current resume with cover letter and salary requirements to: Payroll Manager, 803 Liberty Avenue, Pittsburgh PA 15222 OR culleiton@trustarts.org. No phone calls, please.

Theater Operations Specialist - Under the direction of the Operations Manager at the Benedum Center, the Theater Operations Specialist will coordinate facility maintenance services, assist with event scheduling, provide show settlement support, and serve as general operational backup for the Trust’s Operations team. This position will reach across several Trust venues and the Specialist will work closely with staff members at all Trust facilities. This individual should be able to work a flexible work schedule as dictated by the show and event schedule, including evenings and weekends. The candidate should have a minimum of 1-2 years’ experience in operations, financial management, or facilities management. Bachelor’s degree preferred. This individual should be a self-starter, detail-oriented, solution-focused, and able to work independently in a fast-paced environment. Superior communication skills, time management skills, and calm demeanor are also essential.

Main Job Responsibilities:

  • Provide backup coverage for show settlements at the Benedum, Byham, and Cabaret Theaters.
  • Provide scheduling assistance to the Benedum, Byham, and Cabaret Theaters.
  • Request checks and wire transfers for various settlements and other payments arising from theater operations.
  • Supervise housekeeping staff at various venues as directed.
  • Prepare invoices for rentals of rehearsal room space and other small settlement events.
  • Monitor equipment for maintenance issues and schedule maintenance vendors.
  • Review invoices for regular purchases and process for payment.
  • Coordinate shade sail installation and maintenance at the Cabaret Theater.
  • Coordinate planting and maintenance of large planters in Scott Place.
  • Lead tours of venues and the Cultural District as needed.
  • Serve as a liaison to the food and beverage vendor for special events.

Please send resume and cover letter to: Payroll Manager, 803 Liberty Avenue, Pittsburgh PA 15222 OR culleiton@trustarts.org. No phone calls, please.

Stage Technician – This is a full-time position performing skilled work at the journeyman level in the installation, maintenance, repair, and operation of sound and lighting systems, complex stage machinery, and other related technical equipment. This individual will be responsible for consulting with performers and production staff on stage equipment issues to identify problems and make necessary modifications to achieve desired results. The Stage Technician must be available to work a flexible schedule, often working long hours to accommodate the requirements of a performance.

The ideal candidate will possess thorough knowledge of the principles of sound transmission and amplification, stage lighting, and stage machinery. Experience in the maintenance and operation of professional quality stage equipment for major theatrical productions in a large entertainment venue is required. Candidate should also have the ability to work from drawings, specifications, and oral requests to implement necessary modifications. Please send cover letter and resume to: Payroll Manager, The Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222. No phone calls, please.

Part Time Customer Service Representative – Part-time customer service representatives needed downtown in the heart of the Cultural District for the Pittsburgh Cultural Trust's ticketing phone room. Must have a flexible schedule and be able to work day, evening and weekend hours. Individual will be responsible for processing telephone ticket orders, answering customer inquiries and assisting with customer problems. Good communication skills, a friendly demeanor and a flexible schedule are required. The position is part-time with a salary of $10/hour. Please submit resume and cover letter to: Benedum Center, Attn: Eric Thomas, 719 Liberty Avenue, Pittsburgh, PA 15222 or through email at thomas@trustarts.org. No phone calls please.

Part-Time Ticketseller – The Box Office at Theater Square is seeking part-time ticketsellers: Must be able to work night and weekends and holidays; this is a union position. Starting wage is $14/hr. Responsibilities include, but are not limited to: processing ticket sales, exchanges, subscriptions, and donations in person and by phone; performing job functions in an office setting and at the box office windows during performances; providing excellent customer service to patrons, members, and donors of the Cultural Trust; maintaining knowledge of performances throughout the district; and evening, weekend, and holiday availability is a must. Qualified applicants should: be able to work independently as well as part of a team; enjoy fast-paced environments and maintain a positive attitude and focus in high-pressure situations; be proficient with computers, including Microsoft Office, Excel, and database experience - familiarity with Tessitura a plus; and cash handling experience. Please send a resume and cover letter along with your availability to tsmith@trustarts.org or The Box Office at Theater Square, 665 Penn Ave, Pittsburgh, PA 15222. No phone calls, please.


Internships

The Trust offers a range of internship opportunities. Visit our internship program page for more information.


Volunteer

The Trust's broad mission offers a number of opportunities to engage with the organization and the community. Visit our volunteer page for more information.